mangosteen: (Default)
Elias K. Mangosteen ([personal profile] mangosteen) wrote2010-01-11 01:04 pm

[b-school] Change is continuous

Note: This has worked for me more often than not. Edge cases are a certainty.

Number #whatever in Things I've started doing of my own accord, likely attributable to b-school:

1. Before making a business phone call, I write out three points I'd like to talk about in the call. More than that and it's a meeting. Less than that, and it might be better in email to start with.

2. During the call, I make quick notes of the responses.

3. At the end of the call, I verify the responses from my notes, and inform the person that mail will be sent out with the agreed upon points, and also inform them of the likely Cc: list.

4. Send the mail.

Realization: "If it's not written down, it doesn't exist" isn't just a defensive (or offensive) business maneuver. In fact, thinking of it as a maneuver is a pretty bad idea, too.

[identity profile] xthread.livejournal.com 2010-01-13 06:30 pm (UTC)(link)
Er....


  1. Relationship build
  2. Some thing...
  3. Some other thing...


Sounds like an agenda to me. Is not agenda? Urr?