Lunch opportunities are a little grim in the next while. Maybe between the holidays?
You may be amused, that long ago when I did tech support, I explained the rationale of my user education doctrine as, "Educating the users won't reduce the number of tech support calls, but it will make the tech support calls we get more entertaining."
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Date: 2003-12-15 08:24 pm (UTC)Lunch opportunities are a little grim in the next while. Maybe between the holidays?
You may be amused, that long ago when I did tech support, I explained the rationale of my user education doctrine as, "Educating the users won't reduce the number of tech support calls, but it will make the tech support calls we get more entertaining."