A phone call is just a (usually) one-on-one business meeting. Taking notes helps everyone out.
I am personally getting sorely tempted by the LiveScribe pen, although it annoys me that they don't have purple ink cartridges. But they'd be great for helping to memorialize important information from meetings in notes and emails.
And you're completely correct in that it isn't a defensive business maneuver. It's a very good business practice.
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Date: 2010-01-12 06:05 am (UTC)I am personally getting sorely tempted by the LiveScribe pen, although it annoys me that they don't have purple ink cartridges. But they'd be great for helping to memorialize important information from meetings in notes and emails.
And you're completely correct in that it isn't a defensive business maneuver. It's a very good business practice.